Homewood Suites By Hilton Southwind - Hacks Cross Memphis, Memphis - Reviews, Room Options & Prices 2025

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About the Hotel

3583 Hacks Cross Road, Memphis, Tennessee, United States of America, 38125

Homewood Suites By Hilton Southwind - Hacks Cross, a 3-star extended-stay hotel in Lakes of Forest Hill neighborhood, features studios and suites with full kitchens, a 24-hour convenience store, and outdoor sports facilities including basketball, volleyball, and soccer courts.

Fully-Equipped Suite Amenities

The 123 air-conditioned rooms at Homewood Suites provide kitchens with refrigerators, stovetops, and dishwashers. Each accommodation offers premium bedding, safes, and separate living areas in one or two-bedroom configurations.

Complimentary Dining Options

Guests at Southwind Homewood Suites receive complimentary Suite Start hot breakfast daily, with weekend service from 7:00 AM to 9:00 AM. The hotel hosts a Welcome Home reception Monday through Thursday evenings with dinner and drinks.

Recreation and Business

The property maintains a fitness center with modern cardio equipment and free weights, plus an outdoor pool and tennis court. Additional amenities include a business center, express check-in, and laundry facilities.

Corporate Area Access

Located within walking distance to FedEx World Headquarters, Mueller Industries, and Nike. The hotel offers a shuttle service within a 5-mile radius, while Memphis International Airport is 12.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Studio

Max:

3 persons

37 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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One-Bedroom King Suite

Max:

5 persons

33 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Two-Bedroom Suite

Max:

7 persons

42 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

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Getting around

A guide to all available transportation options

City Center

Memphis 10.9 mi

Airports

Memphis International (MEM) 11.0 mi

Jonesboro Municipal (JBR) 85.4 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious and Clean

“During my recent stay, I was pleased with the spacious and clean rooms. The two-bedroom suite was particularly accommodating for my family of seven. It provided ample space for everyone, and the layout made it functional for our needs.” view full review

Delicious Breakfast

“One of the highlights of my visit was the complimentary breakfast. It offered a great variety, including make-your-own waffles, hot and cold cereal, yogurt, and fresh muffins. It was a good way to start the day, and the kitchen staff were incredibly friendly and helpful.” view full review

Modern Television Experience

“I found the televisions in the rooms to be modern and a pleasant surprise. They added to the overall comfort of our stay, especially after a long day of activities. Having a quality TV made unwinding in the evenings much more enjoyable.” view full review

Well-Equipped Bathrooms

“The bathrooms were well-equipped and provided essential amenities. The availability of clean towels was appreciated, and it made it easy to freshen up after each day's adventures. It contributed to an overall comfortable experience during my stay.” view full review

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Shared kitchen

Services

Laundry
Dry cleaning
Grocery shopping service

Dining

Picnic area/ Tables

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Outdoor swimming pool
Sun loungers
BBQ facilities

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Shared kitchen

Room decor

Curtains

Location

3583 Hacks Cross Road, Memphis, Tennessee, United States of America, 38125

Map view

3583 Hacks Cross Road, Memphis, Tennessee, United States of America, 38125

City landmarks

Church

Saint Marks United Methodist Church

4000 ft

2730 Cross Country Dr

Bobby Lanier Farm Park

1.7 mi

Faithbridge Fellowship Church

4800 ft

Garden

Oaklawn Garden

2.0 mi

Church

Tabernacle Of Praise Christian Church

1.4 mi

Hacks Cross Road Park

1.7 mi

Praise and Fellowship Church

1.7 mi

Majestic Cinema

1.8 mi

Church

New Heart Korean Baptist Church

1.7 mi

Germantown Korean Baptist Church

1.7 mi

Church

Saint Brigid Catholic Church

1.7 mi

Farm

Bob Lanier Farm Park Market

1.8 mi

Church

Faith Presbyterian Church

1.9 mi

Church

South Woods Baptist Church

2.0 mi

Church

Anointed Temple of Praise

2.1 mi

Southwind Church of Christ

2.1 mi

Church

Our Lady of Perpetual Help Catholic Church

2.2 mi

Church

New Growth In Christ Christian Center

2.2 mi

Brookside Baptist Church

2.2 mi

Church

Forest Hill Church of Christ

2.3 mi

Forest Hill Cinema Grill 8

2.3 mi

Church

Polk Chapel CME Church

2.3 mi

Our Lady of Perpetual Help

2.3 mi

Parks Mntnc

2.3 mi

Polk Chapel

2.3 mi

Forest Hill Baptist Church

2.4 mi

Mike Rose Soccer Complex

2.6 mi

St. George's

2.4 mi

Church

St George's Episcopal Church

2.4 mi

Church

Germantown Presbyterian Church

2.5 mi

Nearby

Church

Saint Marks United Methodist Church

3000 ft

Faithbridge Fellowship Church

4000 ft

Restaurants

Lenny's Sub Shop

2600 ft

3750 Hacks Cross Rd Suite 102

Zaxby's

3400 ft

3821 Hacks Cross Rd

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.0

Location

7.8

Service

6.4

Dining

6.0

Walter

United States of America, March 2025

6.8/10

My stay at Homewood Suites was a mix of positives and negatives. The spacious room with a kitchenette was great for my needs, but I encountered several issues that really dampened the experience. While the staff was friendly, the service lacked efficiency. making check-in quite frustrating.

Rooms

6.0

The room was spacious and included a kitchenette, but it showed signs of wear. and the layout was a bit awkward with the dishwasher bumping into the fridge. The cleanliness was lacking on one occasion, with dirty socks found on the floor.

Service

5.0

The staff was friendly, but my check-in process was disappointing due to understaffing. I encountered issues with a broken stove and lack of proper follow-up after reporting the issues.

Location

7.0

The hotel's location was very convenient, situated close to Kroger and numerous restaurants. which made it easy to access groceries and dining options. However, accessing the hotel felt a bit sketchy at times due to security barricading.

Dining

5.0

The breakfast had a decent variety, but I found the quality inconsistent. with the same items served repeatedly and some being poorly cooked or too salty. The evening socials were unavailable during my stay, which was disappointing.

Facilities

6.0

The in-house laundry facilities were convenient, but there were issues with broken equipment. and the gym was inaccessible during my stay, which was frustrating.

Henry

United States of America, March 2025

7.4/10

I enjoyed my stay overall, especially the spacious rooms with full amenities and the warm breakfast service from Mrs. Betty. However, there were a few downsides. housekeeping was inconsistent, and some areas seemed outdated and in need of a refresh.

Rooms

6.0

The size of the rooms was impressive, featuring kitchenettes and comfortable bedding. However, I did notice some issues like sticky counters and a slightly smoky smell.

Service

7.0

The staff, particularly at breakfast, were incredibly welcoming and eager to assist. I appreciated their friendliness, but the check-in process was frustrating due to understaffing.

Location

7.0

The hotel is conveniently located near various restaurants and grocery stores, making it easy to grab a meal or supplies. However, it was a bit far from downtown attractions.

Dining

8.0

Breakfast was a highlight, offering a wide variety and fresh ingredients. I particularly enjoyed the offerings, but I suggest adding vegetarian and vegan options.

Facilities

6.0

While the hotel offers good facilities, including a gym and evening socials, some areas felt dated and in need of maintenance, like the elevators and shower curtains.

Jerry

United States of America, February 2025

6.4/10

My stay at Homewood Suites By Hilton Southwind was a bit of a mixed bag. The staff were incredibly accommodating and friendly, making me feel welcomed. However, the housekeeping needed improvement, as my room wasn't cleaned unless I specifically requested it. While I appreciated the spacious rooms and the comfortable beds, the overall cleanliness left something to be desired.

Rooms

6.0

The room was spacious and had a nice kitchenette, but cleanliness was a concern. The carpets weren't up to par, and I felt uncomfortable with the state of the furniture.

Service

9.0

The staff were wonderful and very helpful. I appreciated their politeness and willingness to assist me during my stay.

Location

9.0

The location was excellent, with many shopping and dining options nearby. I found it quite convenient for accessing necessities.

Dining

6.0

Breakfast options were decent, with a variety of items. However, some days the quality of the food could've been better.

Facilities

6.0

The hotel had great amenities, but I experienced issues with housekeeping and room readiness. I wish the kitchen facilities and laundry services were better maintained.

David

United States of America, December 2024

5.4/10

My stay at Homewood Suites By Hilton Southwind was a mixed bag. While I appreciated the friendly staff and the spacious room with a kitchenette, the hotel definitely showed its age, with several maintenance issues and a lack of cleanliness that detracted from my experience. Additionally, the breakfast offerings were limited and not very appealing during my stay.

Rooms

6.0

The one-bedroom suite was spacious and had a full kitchen, but it also had issues like a narrow kitchen area that made using appliances difficult. Cracks on the floor and a dusty air vent were disappointing.

Service

6.0

The staff were generally friendly and responsive, but there were several instances where communication fell short, and the attentive service I anticipated was lacking in some situations.

Location

8.0

The hotel is conveniently located near shopping and dining options, making it easy to get meals and essentials without going too far.

Dining

5.0

Breakfast was offered but lacked variety, often featuring the same options daily. The quality of food did not meet my expectations, especially during the morning rush.

Facilities

5.0

The gym was quite small and closed during my stay, and while there were laundry facilities, they had issues with broken machines that needed attention.

Anne

United States of America, November 2024

5.0/10

I had a mixed experience at Homewood Suites By Hilton Southwind. The room was spacious and had good amenities, but I faced issues with check-in and cleanliness that put a damper on my stay. The staff was friendly, which was a plus, but overall, I expected more consistent service from a Hilton hotel.

Rooms

6.0

The room was spacious, featuring a full kitchenette with a full-sized fridge and a dishwasher, but it felt outdated and lacked proper cleaning.

Service

5.0

While the staff was friendly and accommodating, the service during check-in was chaotic and unprofessional, which affected my overall impression.

Location

8.0

The location was convenient with easy access to dining and shopping, making it a great base for exploring Memphis.

Dining

6.0

Breakfast had a decent variety, although during my stay, some items ran out and weren’t replenished, leaving the experience feeling a bit lackluster.